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About Handling

About Handling

1. What temperature should the products be kept at?

For products that should be kept refrigerated or frozen, the following temperatures ranges are indicated.
0°C-10°C, <0°C, -20°C, -80°C
Products should be completely used as soon as possible even when kept within the specified temperature range. Where no specific instructions are noted, products should as a general rule be kept in a dark place at a temperature of less than 15°C.

2. What is the expiry date?
As a principle, there is no expiry date or guarantee time for reagents. Any reagent can have problems as a result of storage conditions or a small amount of impurities. These minor factors can cause unexpected decomposition of the product over time. Therefore, it is difficult for us to create an expiry date for reagents. Please use products promptly upon receipt.
3. Why the products have not been kept cool during transport although it is recommended
for those products to be refrigerated or frozen?

This is because required temperature conditions for keeping products and transporting products are not always the same.

4. Properties listed in the online catalog differ from actually measured values. Why is this?

This is because instead of actually measured values we may list values from the relevant literature. The properties listed in the online catalog are not standardized values and should only be used for reference. Where values from relevant literature are used, (Lit.) is printed after the value.

5. Can these products be used for purposes such as food additives or pharmaceuticals?

With the exception of products for which such usage is specifically noted including food coloring as determined under the food sanitation law (our company’s product grade for such products is FC) and basic ingredients for pharmaceuticals (mainly chemical products), reagents and chemical products included in the catalog cannot be used for purposes other than experiments or research and should not be used as pharmaceuticals, quasi-pharmaceuticals, cosmetics, agricultural chemicals, insecticides, food additives or chemical agents for domestic use. TCI bears no responsibility for compensating any accidents or injuries resulting from mistaken use of our products.

6. I want to know what the Japanese says on the chromatography charts.

There are some cases when a chromatography chart may contain text in Japanese. We apologize for the inconvenience, please see the following pages which show examples of the English translation:

7. What is the purpose of the 2D code sticker on the top surface of the product container cap?

By scanning the two-dimensional code, you can check the product's relevant documents with a single tap through a dedicated web page. Analytical charts, specifications, certificates of analysis, and safety data sheets (SDS) are now available for your easy access.

Additional Questions

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