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Privacy Policy
TCI America recognizes the importance of protecting our customer's privacy in today's society. We follow both legal guidelines and our own strict internal policy in order to protect our customer's personal information.
The following details will help you understand how we collect, use, and, protect your data.
The following details will help you understand how we collect, use, and, protect your data.
1. Acquisition of Customer's Personal Information
When customers order catalogs or other product information from us, we collect the necessary information needed in order to process your request or contact you in case there is a problem or other question. Note we only collect the information you agree to provide us. By using our website and providing us with personal information, you consent to our use of that information pursuant to this policy. You can always refuse to provide your personal information, however, this may lead us to not being able to process your request.
2. Use of Personal Information
We will use personal information for the purposes of processing your request, to notify you of our products, services, promotional events or other special offers that may be of interest to you, or to fulfill any legal requirements.
3. Supply of Personal Information to Third Parties
- We will not supply personal information to third parties without the prior consent of the individual concerned, except as required or permitted by law.
- When personal information is used together with third parties or when personal information is legitimately outsourced to third parties in order to complete a task, we will investigate the third parties thoroughly and monitor them to ensure that appropriate measures are taken to protect any personal information revealed.
4. Management Organization and Systems for Personal Information Protection
A senior employee of the company is responsible for carrying out the appropriate management of personal information. This senior manager will have the following responsibilities:
- Ensure that the personal information of customers is managed safely.
- Take necessary and appropriate measures against improper electronic access (including by our own employees), computer viruses, etc. to this personal information in order to prevent the loss, destruction, alteration, and/or leakage of personal information.
- Educate all our executives and employees to protect and properly manage our customer's personal information.
- Monitors continuous performance, maintenance, and improvement of this policy to ensure it is used appropriately.
5. Disclosure, Correction, Discontinuance of Use, and Deletion of Personal Information
Each customer or individual has the right to ask for disclosure, correction, discontinuance of use, and deletion of their personal information, by contacting us at the number or email address below.
6. Links to Other Websites
The website may contain links to other sites on the internet that are within the TCI Group companies and are bound by those websites' privacy policy and not the responsibility of TCI America.
7. How we use cookies
Use of Cookies
- This website uses cookies to analyze access to the website, optimize web content, measure advertising effectiveness, place advertisements, improve marketing activities, distribute server load, prevent unauthorized access, and maintain login status. Information collected by cookies is sent to service providers. However, cookies do not contain any information that can identify or distinguish individuals.
- By using this website, you consent to the use of cookies by us and third parties. We respect your privacy, and you can opt-out of having your information stored and retrieved by our various services. To do so, please click on the “Privacy Settings” link at the bottom of the page and turn off the toggle. Please note that if you stop the use of cookies, there may be restrictions on the use of various services on the website.
8. Contacting TCI America About Our Policy or Your Personal Information
If you have any questions or comments about our policy, or would like to make changes to your own data, please contact the office manager below:
| TEL | 800-423-8616 |
|---|---|
| FAX | 888-520-1075 |
| gen.admin@tcichemicals.com | |
| Hours of Operation | 5:00 a.m. – 5:00 p.m. (Pacific Standard Time) (Except Saturday, Sunday & Public holidays). |
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